Contact
Contact Us
We're here to help. For questions, technical support or refund requests, we're just a message away.
Support email
Please include your account email and a short description (order number, date, etc.). We aim to reply within 1 business day.
General contact email
Address
31 Ağustos Mahallesi, Tomurcuk Aysaş Mühendislik No:2 İç Kapı No:4, Banaz/Uşak, Türkiye
Türkiye
Authorized person
We're happy to answer your questions. The Norya team is here to explain your blood test results in plain language.
NoryaAI — Tool that explains blood test results in plain language.
Frequently asked questions
I paid but didn't receive my analysis credit.
Bank or payment provider approval can sometimes be delayed. Email us with your order or payment details; we'll check and fix within 1 business day.
How do I request a refund?
Refund and cancellation conditions are on our Refund and Cancellation Policy page. You can send your request to [email protected] or [email protected].
